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Blackbaud Data Breach

Important Notification: Blackbaud Data Breach

 

As an important stakeholder and supporter of Mama’s Kitchen, we are providing you details of a cybersecurity incident recently experienced by Blackbaud, Inc., a vendor of Mama’s Kitchen.

Blackbaud manages data management software and cloud computing software used by many nonprofit organizations. The security breach Blackbaud servers experienced have compromised some users’ data, including Mama’s Kitchen.


What happened:

In May of 2020, Blackbaud discovered and stopped a ransomware attack on their servers. After identifying the attempted attack, Blackbaud’s Cyber Security team worked with independent forensics experts and law enforcement to block and expel them from their system. While no encrypted financial information was accessed (credit cards, bank information, or social security numbers), a backup file containing contact information and donation history was accessed. This occurred at some point between February 7, 2020 and May 20, 2020.

Because protecting customers’ data a top priority, Blackbaud paid the cybercriminal’s demand with confirmation that the copy they removed had been destroyed. Based on the nature of the incident and third-party investigation (including law enforcement), Blackbaud has no reason to believe that any data was or will be misused; or will be disseminated or otherwise made available publicly. Blackbaud has also hired a third-party team of experts to continue monitoring for any activity involving potentially compromised data.

What Mama’s Kitchen is doing:

The security and privacy of our supporters and stakeholders is of the utmost importance to us. We want to emphasize that as a policy, Mama’s Kitchen never stores credit card or bank account information in our donor database systems or in our files. Our team has been actively working with Blackbaud and has been assured that the vendor has already implemented several changes that will protect our data from any subsequent incidents. We are continuing our discussions with Blackbaud and will reach out with additional details if analysis reveals more information on specific data exposure.


For More Information
:

Mama’s Kitchen and our vendors are committed to protecting your information. If you would like specific information related to this security breach, please visit Blackbaud’s resource page. If you have any additional questions, please do not hesitate to contact Jenna Novotny, Director of Development at Jenna@mamaskitchen.org or 619-233-6262 x124.

I appreciate your support of Mama’s Kitchen and our important work providing healing nutrition throughout our community. As part of our organizational values, we are committed to not only protecting our clients, but the stakeholders and supporters who make our work possible. Please know we are committed to protecting your personal information, and will keep you informed of any further changes in this situation.

Thank you kindly,

Alberto Cortés
Chief Executive Officer
Mama’s Kitchen

  • About
    • Overview
    • History
    • Staff
    • Board of Directors
    • Join Our Team
    • Blog
    • In the News
    • Annual Reports
    • Newsletters
    • Media Information Kit
  • Donate
    • Make a One Time Donation
    • Emergency Response Fund
    • Cancer Program Match
    • Donate Monthly
    • Food Drives
    • Corporate and Event Sponsors
    • Estate Planning & Legacy Giving
    • Donate a Vehicle
  • Programs
    • Home-Delivered Meals Service
      • HIV Nutrition Program
      • Cancer Nutrition Program
      • Children’s Nutrition Program
      • Congestive Heart Failure Pilot Program
      • Type 2 Diabetes Nutrition Program
      • Chronic Kidney Disease Pilot Nutrition Program
    • Pantry Service
    • HIV Emergency Food Assistance
    • Medical Nutrition Therapy
  • Get Help
    • Get Home Delivered Meals
    • Get Pantry Service
  • Volunteer
    • Volunteer Opportunities
    • Volunteer Orientation Dates
    • Corporate Group Volunteering
  • Events
    • Mama’s Day
    • Mama’s Pies 2020
      • Order Pies
      • Pie Sellers – Sell Pies
      • Bakers
      • Sponsors
      • Public Pie Pickup Sites
      • Safety Guidelines
      • Marketing Kit
      • FAQ
    • Tree of Life
    • Sponsor Your Own Event
  • Partners
  • Contact

Now on Instagram Follow Us!

Sip sip hooray! 🎉 Swipe left to check out the Sip sip hooray! 🎉  Swipe left to check out the official cocktail for Mama's Day.🍸 ⠀
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This event supports critically ill San Diegans who are too sick to shop and cook for themselves. ❤️ Deadline to purchase dinner tickets is Friday, April 30th. 🎫  Head over to the link in our bio to buy yours today! ⠀
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Don't miss out on all the fun!⠀
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📽VIRTUAL EVENT FEATURING @thecookingguy AND @chadmichaelsallstar FROM @rupaulsdragrace⠀
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🍽 GOURMET MULTI-COURSE DINNER⠀
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🚗 DELIVERY AVAILABLE FOR VIP TICKET HOLDERS⠀
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🎟 OPPORTUNITY DRAWING⠀
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📸 VIRTUAL PHOTOBOOTH⠀
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#MamasKitchen #SanDiego #California #Charity #DoGood #Fundraising #Donate #Nonprofit #CharityWork #SocialCause #Foodie #HealthyMeals #FoodIsLove #FoodIsMedicine #MamasDay #MamasDay2021
For 30 years, Mama's Day has been one of San Diego For 30 years, Mama's Day has been one of San Diego's most anticipated culinary events. This May we will prove that a pandemic won't stop tradition, or a good party - especially when it funds healing meals for San Diegans in need. So prepare your festive and zoom-chic attire and join us for our virtual 30th Annual #MamasDay event. 🙌 🎉 ❤️ Link in our bio for more information and tickets! 🎫
🚨SAVE THE DATE🚨Join us through Zoom for our 🚨SAVE THE DATE🚨Join us through Zoom for our New Volunteer Orientation on April 15, 2021 at 4p.m. Link in our bio for more information and access to the Zoom meeting. 💻  Share this with anyone who may be intersted in helping local San Diegans with critical illnesses.
A special message from Lauren at @sycuan_casinores A special message from Lauren at @sycuan_casinoresort. Thank you to your team and all the years of support! To the next #10MillionMeals! ❤️
Please enjoy this special message from San Diego M Please enjoy this special message from San Diego Mayor @toddgloria. 🙌🏼 Big thank you to all our supporters, we couldn’t have done it without you! 🎉❤️
Be sure to tag us in your celebration pictures and videos by using #10MillionMeals.
SPECIAL ANNOUNCEMENT 🚚🎉❤️

Today, Mama’s Kitchen celebrates the delivery of our 10 millionth meal served since our founding in 1990! Joining our commemoration was San Diego Mayor @toddgloria and Mama's Kitchen CEO Alberto Cortés. The two delivered the milestone meal to Jimmy, a Mama's Kitchen client since 2019. ❤️

The 10 millionth meal milestone has been reached sooner than expected due to the overall 50% increase in demand for our services as a result of the COVID-19 health crisis. Currently, approximately 11,000 medically tailored meals are delivered each week by volunteers to critically ill community members all across San Diego County. Mama’s Kitchen has delivered more than  695,360 meals to 2,000 critically ill San Diegans since the COVID-19 pandemic began. We are grateful to continue the work of bringing healing nutrition to people battling HIV, cancer, diabetes, congestive heart failure, and chronic kidney disease, through the consistent support of our volunteers, donors, community partners, and elected officials like you. It is through your support and advocacy that we have been able to serve thousands of San Diegans in need since 1990.

Join the celebration by sharing a memory or message of congratulation or celebration on Instagram, Facebook & Twitter. Remember to tag us and use #10millionmeals. 🎉
Thank you from the Mama’s Kitchen team! Wohoo ti Thank you from the Mama’s Kitchen team! Wohoo time to celebrate! 🥳❤️🎉
Today we celebrate a very big milestone at Mama's Today we celebrate a very big milestone at Mama's Kitchen,  our 10 Millionth Meal delivery! Thank you to all our supporters who made this possible. We couldn't do it without you. ❤️🎉 Stay tuned for more exciting content throughout the day! Please celebrate with us, be sure to tag us in your photos and videos. || #MamasKitchen #10MillionMeals
Just a few more hours till our big milestone annou Just a few more hours till our big milestone announcement! 🙌🏼🎉 Did you know Mama’s Kitchen reached 1M meals delivered in 1998?! 🤩
March 31st is just around the corner! 🎉📣 Til March 31st is just around the corner! 🎉📣 Till then here’s a little throwback, enjoy! 🙌🏼

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3960 Home Avenue
San Diego, CA 92105
p: 619.233.6262
f: 619.233.6283
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Funded in part by the Health Resources & Services Administration (HRSA) through the County of San Diego Health & Services Administration (HRSA)

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